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Working in various hospitals, haven't we often wondered how GOOD is the hospital, we are in..!!
What makes a hospital (or any healthcare provider) better than others- the facilities it offers or the quality of service that it provides..!
Is there any possible way that this comparison can be standardized? YES, there is. The paper speaks of parameters in terms of measuring mortality, efficiency and patient experience that can help in critical assessment.
Quite an interesting and insightful read..!